Any questions? You’ll find the answers to our most frequently asked questions right here.
Will our school keep its current kitchen team?
Yes, you will! Under TUPE regulations, your current kitchen staff will transfer across when Dolce becomes your school’s new catering provider.
What happens to our school’s kitchen?
Since almost all local authorities recognise a school’s kitchen as part of a school’s estate, it remains with the school. Be sure to get in touch with us if you have any issues around this.
Can I run my own three quote Best Value tender?
Check out our free downloadable document here.
How long should my catering contract be?
We recommend a one-year contract with a terms cancellation thereafter.
How much notice do I need to give a new provider?
Generally, six weeks is considered best practice for TUPE, so we’d advise eight weeks to ensure a smooth transition.
Is the school responsible for TUPE?
No – unless you operate your own in-house service. Under employment law, it will be the responsibility of the incumbent employer and the new employer.
Who decides whether to use plates or flight trays?
It’s completely up to the school – the caterer will use whatever they are provided with.